PRIVACY POLICY

Last Updated: 3 September 2026

At ONE SMALL DROP, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect information when you visit or interact with our website onesmalldrop.in, submit an enquiry, contact us, or use any services provided through the website.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us when you:

Submit an enquiry or contact form
Request information about our products
Make a bulk or business enquiry
Contact us by phone, email or WhatsApp
Request product or supply information
Communicate with us regarding our products or services

The information we may collect includes:

Name
Mobile/telephone number
Email address
Company or organisation name
Delivery/location details
Product or quantity requirements
Other information that you voluntarily provide in your message or enquiry

We only request information that is reasonably necessary to respond to your enquiry or provide the requested service.

2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain technical information may be collected automatically through standard web technologies.

This may include:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visit
Referring website
General website usage information

This information may be used to understand how visitors use our website, improve website performance, maintain security and enhance the overall user experience.

3. HOW WE USE YOUR INFORMATION

We may use the information collected from you to:

Respond to your enquiries and requests
Provide information about our packaged drinking water products
Process bulk, corporate or business enquiries
Understand your product and supply requirements
Communicate with you regarding your enquiry
Provide customer support
Improve our website, products and services
Maintain website security and prevent misuse
Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to the reason for which it was collected, except where permitted or required by applicable law.

4. SHARING OF INFORMATION

We do not sell or rent your personal information to third parties.

We may share information when reasonably necessary with:

Service providers who assist us in operating our website or communication systems
Delivery, distribution or business partners where required to fulfil your enquiry or request
Professional advisers or service providers where necessary
Government authorities or regulatory bodies when required by law

Any such sharing will be limited to what is reasonably necessary for the relevant purpose.

5. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to improve website functionality and understand visitor behaviour.

Cookies may help us:

Remember website preferences
Understand website traffic
Improve website performance
Analyse how visitors use our website
Maintain website security

Third-party services such as analytics, hosting or embedded services may also use cookies or similar technologies according to their own privacy policies.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, social media platforms, maps, communication services or other external services.

If you click on such links or use those services, your interaction may be governed by the privacy policy and terms of the respective third party.

ONE SMALL DROP is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing their respective privacy policies before providing personal information.

7. DATA SECURITY

We take reasonable technical and organisational measures to protect the information we collect against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through the internet.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, providing services, resolving disputes and complying with applicable legal requirements.

When information is no longer required, it may be securely deleted or anonymised, subject to applicable legal and business requirements.

9. YOUR RIGHTS

Subject to applicable law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information where legally permissible
Withdraw consent where processing is based on consent
Ask questions about how your information is being used

To exercise these rights or make a privacy-related request, please contact us using the details provided below.

10. COMMUNICATIONS

If you submit an enquiry through our website, we may contact you using the information you provide to respond to your request.

Where applicable, you may request that we stop sending non-essential promotional communications.

However, we may continue to send communications that are necessary to respond to an enquiry, provide a requested service, or comply with legal obligations.

11. CHILDREN’S PRIVACY

Our website and services are not specifically directed towards children.

We do not knowingly collect personal information from children for purposes unrelated to providing our services.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or applicable laws.

Any updated version will be published on this page with the revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

13. CONTACT US

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

ONE SMALL DROP

Website: onesmalldrop.in
Phone: +91 8605007597 / +91 9011677822
Email: care@kravindustries.com

Business/Registered Address:
KRAV INDUSTRIES
Plot Nos. 16, 17, and 18, Gat No. 368, Village Bhivadi,
Near Saswad-Purandar, Pune. Maharashtra-412301